RG Gemstones

RG Gemstones

Privacy Policy

Scope and information we collect

RG Gemstones operates from Oak Park, California. We may collect information you submit, including your name, email, optional phone number, enquiries, business details, address, trade credentials, resale certificates, privately uploaded professional documents, account credentials and future transaction records. We also process limited technical and security information needed to operate and protect the site.

How information is used

We use information to answer enquiries, review and administer trade accounts, verify business and resale documentation, maintain account security, prepare transactions, satisfy legal and tax obligations, prevent fraud and operate the website. Trade approval and resale-tax verification are separate decisions.

Service providers and disclosure

Hosting, storage, security, email and future payment or shipping providers may process information only as needed to provide their services. RG Gemstones does not install advertising trackers or sell personal information. Essential session cookies may be used for secure admin and trade login.

Retention and security

Records are retained for as long as reasonably needed for the purposes described, including legal, tax, fraud-prevention and account obligations. Reasonable administrative and technical safeguards are used, but no online system can promise absolute security. Uploaded trade documents are kept in private storage and require administrator authorization.

Your choices and contact

You may request access, correction or deletion of information, subject to legal retention requirements, through the Contact / Enquiry page. This policy will be updated when practices materially change.